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Many Holiday Parks were refunded their business rates as part of the Govt support measures during the covid 19 emergency.  Those rates are usually split between what the business pays and the portion attributed to individual caravan owners.

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The NCC have made the following statement regarding refunding these rates:-

 

 "Holiday caravan owners pay a contribution towards the park’s business rates, which have been waived for the current year. If this contribution has already been paid by holiday caravan owners, this will need to be refunded."


 See page 9 NCC spring trade magazine click here.

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If your park has had a rebate for these rates then you should have been refunded them and have a right to claim them back from the park. It is likely to be an offence of fraud or theft depending on how they have informed you or what actions they have taken in retaining this money. Also it is likely to be an offence under the Consumer Protection from Unfair Trading Regulations 2008.

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The CMA  advises "that businesses should not be profiting by ' double recovering' their money from Government and customers."

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To check the business rate valuation for your Park put the post code in here.

 

NACO provide the following information on how rates are apportioned to individual caravan owners:-

 

Business Rates at Caravan Parks

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Some or our members may recall that “The Rating Game”, an article in Issue No.18 (Winter 2005) provided comment on caravan owners’ liability for payment of business rates on their pitches as part of their annual payments to their park operator.  Some 3 years down the road, we thought that an update on this topic would be helpful.

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In a typical situation, wherein a member has both a permanent place-of-residence and a holiday caravan or lodge, it is certainly the case that they will be paying council tax on their main abode to the local authority that covers their home area. They will also make a contribution towards a share of the annual National Non-Domestic Rate (NNDR, or business rate) that’s levied on the caravan park by the local authority in that area.  It’s a kind of ‘double-whammy’ - but it is normal and cannot be avoided. 

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We all know that prices usually go up, year to year, and business rates are no exception.  For the individual caravan owner, however, do they have to accept a stated increase in such fees as ‘gospel truth’ from a park operator?  Is there scope for what, (in armed forces jargon), is often referred to as independent verification?  How does one go about this, if so?  It’s all part and parcel of consumer reassurance and confidence about the billing that they receive from their parks – which, we regret to report, is sadly lacking in all too many instances.

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Referring back to our previous article, an annual rates bill set by a local authority for a caravan park would be divided by the number of caravans on the park, according to a general principle of equity.  However, as we pointed out at the time, “There is no legislation covering this area, which means ultimately it will be your contract that governs this charge and how it is apportioned”.

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As an information service to our members, NACO approached the customer service team at Valuation Office Agency (VOA) headquarters, to elicit some helpful feedback for holiday caravan owners.  We learned that a full explanation of the basis for rating leisure caravan parks is featured within the VOA’s website, by way of the Rating Manual, Volume 5, Section 185, available via: www.voa.gov.uk (publications section).  The focus here is on leisure caravan parks which contain some caravans owned by the site operator and others (probably the majority) which are privately owned. 

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The key legislation is the Non-Domestic Rating (Caravan Sites) Regulations 1990 (S I 1990 No. 673).  It’s a dry and stodgy read – but  it’s there if you need it!  The bottom line is that the local authority bills your park for business rates every and the park then passes on the appropriate charge, via apportionment, to each caravan or lodge owner.

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Diane Curtis, a senior advisor at the VOA, advises us that, “Any person who occupies a pitch for a leisure caravan on such a site may see a copy of the Statement which the Valuation Officer sent to the site operator.  No payment is necessary, but reasonable notice must be given to the relevant local (valuation) office”. 

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Armed with a Regulation 4 Notice, it is possible to get a feel for what a fair proportion of the rates bill might be for your pitch.

Before the rates bill for the individual caravans at a park can be determined, the RV is subject to the prevailing “multiplier” which varies with external economic factors. This is often referred to as the “pence-in-the-pound” figure and is currently in the region of 48p

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Now let’s look at a worked example, supposing a park with 200 privately owned caravans:

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  • The park operator has received a ‘Reg. 4 Notice’ and local authority NNDR billing

  • The data cites a total RV of £180,000

  • It also states that £90,000 of this is attributable to caravans at the park

  • Multiplying by 48p gives caravanners’ total liability of £43,200

  • To calculate the rate liability of the private caravans:
    £43,200 / 200 = £216.00 due in respect of each caravan for the year

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You are entitled to view the Regulation 4 Notice, which should be available for inspection at your park. If your individual rates bill varies significantly from the figure you expect to pay, having substituted relevant figures in the above calculation method, it could be that your park operator is doing one (or some) of the following things:

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  • Using the total RV for the park and apportioning this to caravans

  • Charging a fee for collecting the payments

  • Including other items in the rates bill (eg water supply)

  • Using a method of apportionment other than a straight division by number of caravans (eg twin units making a greater contribution)

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As you can see, the waters can get pretty muddy!

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We have aimed to give you a starting point to investigate your rates bill. However, as noted above, many factors come into play. If you need any further assistance – please give us a call.

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 If you are a member of NACO contact them and seek advice for reclaiming or contact your park by email, you need their reply in writing, asking them if they have had a rebate and if so when will they be refunding your portion.

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If you find out that your Park has claimed this rebate and have not passed it on the report them to the CMA as a business acting unfairly during  the Covid 19 pandemic by clicking here.

The Holiday Park Action Group website and associated Facebook Group Page are trading names of:

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The 'Caravan Owners Advisory Team Ltd' (C.O.A.T).

Registered in Wales, Company  No: 13585474, Address: 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ

 

To CONTACT US please use the following email address;

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holidayparkaction@gmail.com

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"WE'VE GOT YOUR BACK COVERED.."

© 2020 by Holiday Park Action Group

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